These Terms of Service ("Terms") govern your access to, and use of the online services("Services") including of the Ludo Madness mobile application ("App") provided by Deep Whale Technology Limited ("Company," "we," "us," or "our"). By accessing or using the App, you agree to comply with these Terms and our Privacy Policy.
This document is an electronic record under applicable electronic laws and does not require physical or digital signatures. This electronic record is generated by a computer system and does not require any physical or digital signatures. By continuing usage of the Services, You are consenting to be bound by these T&Cs for use and access of the Services. PLEASE ENSURE THAT YOU READ AND UNDERSTAND ALL THESE T&Cs BEFORE YOU USE ANY OF THE SERVICES, BECAUSE YOU SHALL BE BOUND BY ALL THE TERMS AND CONDITIONS CONTAINED HEREIN. If You do not accept any of these T&Cs, then please don’t continue usage or avail any of the Services. YOUR AGREEMENT TO THESE T&Cs SHALL OPERATE AS A BINDING AGREEMENT BETWEEN YOU AND US IN RESPECT OF THE SERVICES.
To be eligible to use our Services, you must meet the following conditions:
You must be at least 13 years old. If you are between the ages of 13 and the legal age of majority in your jurisdiction, your use of the App must be reviewed and approved by a parent or legal guardian who agrees to these Terms on your behalf. The minimum age requirement and applicable laws may vary based on your location, and you must comply with local regulations.
You must have the legal capacity to enter into a binding agreement under the laws that apply to you.
If you do not meet these eligibility requirements, please do not attempt to register for, access, or use our Services in any way.
Please note that we rely on the accuracy of the information you provide to determine your eligibility. We are not responsible for any issues that arise if you or anyone using your Account is found to be ineligible or has provided false, inaccurate, or misleading information.
You acknowledge that you may register on the Services or create an Account only after meeting the eligibility requirements specified above. Registration methods are determined by us and may include verification through a valid email address, social media ID, or device ID. At this time, users may create a Guest Account with limited features by using a device ID only. Guest Accounts may not have access to all features within the platform.
To register, you must provide a valid email address or social media ID, which will be stored for verification and other operational purposes. Upon successful verification, you will be granted access to the Services.
When registering, you agree to provide accurate, current, and complete information (“Registration Data”). You must not impersonate any individual or entity or provide information that is not your own. We disclaim responsibility for any issues arising from inaccurate, outdated, or incorrect Registration Data provided by you.
If there are any changes to your Registration Data, you are required to update it promptly to ensure proper delivery of service-related communications. This is solely your responsibility, and we are not liable for issues arising from outdated or incorrect information.
Your Registration Data may be used to contact you for matters related to the Services, and we reserve the right to send relevant notifications to the email address or other ID provided.
We reserve the right to suspend or terminate your Account immediately and indefinitely if we have reason to believe your Registration Data is inaccurate or false, or if your Account’s security has been compromised in any way. We may also suspend or terminate your Account at our sole discretion for other reasons.
It is your responsibility to download the correct version of the App compatible with your device. We are not liable if the downloaded version is incorrect or incompatible, and we reserve the right to terminate Services if you use an unauthorized or incompatible device.
You may not transfer or assign your Account to any third party. If you attempt to do so, you are solely responsible for any resulting issues.
In the event of unauthorized use of your Account, notify us promptly at service@deepwhale.global. We are not liable for unauthorized access or misuse of your Account.
If you are unable to access your Account, please contact us at service@deepwhale.global and submit a written request to block your Account for security purposes.
Subject to your agreement of and continuing compliance with these T&Cs and any other relevant our policies, we grants you a non-exclusive, non-transferable, revocable limited licence subject to the limitations in these T&Cs to access and use the Service using a supported web browser (such as Mozilla Firefox or Microsoft Internet Explorer) or mobile device solely for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose, directly or indirectly, in any manner whatsoever.
You understand that while at times you may “earn” "buy" or "purchase" (a) virtual currency, including but not limited to virtual coins, cash, tokens, or points, all for use in the Service; or (b) virtual in-game items (together with virtual currency, "Virtual Items"); these real world terms are only being used as shorthand. You do not in fact "own" the Virtual Items and the amounts of any Virtual Item do not refer to any credit balance of real currency or its equivalent. Rather, you purchase a limited licence to use the Service, including software programs that occasionally manifest themselves as these items. The purchase and sale of the limited licence referred to in these T&Cs is a completed transaction upon receipt of your direct payment or redemption of a game card or a third party virtual currency like Facebook Credits. ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE. We holds no liability for any such currency and/or value of it and the same can only and solely be used on the Platform for defined and described Services. We may limit the total amount of Virtual Items that may be purchased at any one time, and/or limit the total amount of Virtual Items that may be held in your account in the aggregate.
We have the right to offer, modify, eliminate, and/or terminate Virtual Items, and/or the Services, or any portion thereof, at any time, without notice or liability to you. If we discontinue the use of Virtual Items, and you have an active application on your device, we will attempt to provide notice to you through the Services or through other communications. In case you do not have an active application, at the time of an update or feature notification, you may not receive the intimation of such update or notification when you start using the application again.
In the Service you may purchase, with "real world" money, a license to use Virtual Items and or other goods or services. You may also obtain a license to use Virtual Items by redeeming our game cards or third party virtual currency, such as Facebook Credits.
PURCHASES OR REDEMPTIONS OF THIRD PARTY VIRTUAL CURRENCY TO ACQUIRE A LICENSE TO USE VIRTUAL ITEMS ARE NON-REFUNDABLE.
You can license Virtual Items by visiting the purchase page in one of our games, providing your billing information, confirming the particulars of your purchase and re-affirming your agreement to these Terms. When you purchase a license to Virtual Items from our Service, We may send you a confirmatory e-mail that will contain details of the items you have ordered. Please check that the details in the confirmatory e-mail are correct as soon as possible and maintain a copy of it for your records. We keeps records of transactions in order to deal with any subsequent queries. For instance, you purchase Credits from third party apps/stores such as Facebook, Google Play Store and Apple App Store etc., you are agreeing to their Payment Terms and We are not a party to the transaction. You are requested to read their Payment Terms before making any transaction.
For Virtual Items, your order will represent an offer to us to purchase a license for the relevant service(s) which will be accepted by us when We make the Virtual Items available in your account for you to use in our games or debit your credit card, whichever comes first.
Your license to Virtual Items for use in our games is a service provided by Deep Whale Technology that commences upon acceptance by us of your purchase or redemption of third party virtual currency. By ordering a license to use Virtual Items you agree and accept that we will provide it to you promptly following completion of your purchase. If you reside in the European Union and you purchase a product or service from us, you may have the right to withdraw from a purchase within seven calendar days, commencing on the day after the date of purchase (the "Cooling Off Period"). However, you lose your right of withdrawal if the performance of the services begins before the end of the Cooling Off Period. Accordingly, please note that if you purchase a license to use Virtual Items from Us, your right of withdrawal is lost as the performance of our services begins promptly once your purchase is completed.
You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. We may revise the pricing for the goods and services it licenses to you through the Service at any time.
YOU ACKNOWLEDGE THAT We ARE NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
Certain minimums may apply to purchases of Virtual Items and certain maximums may apply depending on your transaction method. We reserves the right to change the maximum and minimum amounts applicable to purchase the Virtual Items at any time without notice, consisten with applicable law.
We may provide you with an option in certain Services wherein you may be allowed to transfer the permitted Virtual Items owned by you to other users. However, this option may only be granted by us upon their discretion, who also holds the right to make any changes in this option including but not limited to the type of Virtual Items which can be transferred, the limit on such transfer, the accounts to which it can be transferred and the manner in which the Virtual Items can be transferred. The decision of we will be final and no request for any review/appeal will be entertained.
You may not sublicense, trade, sell, or attempt to sell Virtual Items for real money, or exchange Virtual Items for value of any kind outside of the Services, without our written permission. Any such transfer or attempted transfer is prohibited and void and will subject your account to termination.
The ownership of these Virtual Items shall belong to you on the Platform and can only be transferred IN-APP to another registered User on the Platform. However, at all times we owns all vested and inherent IPs and proprietary rights in such Virtual Items.
The App displays advertisements through Google AdMob. By using the App, you agree to data collection by Google AdMob, which helps provide targeted advertising. For more information, see our Privacy Policy [https://sites.google.com/view/ludomadness] and Google’s Privacy Policy [https://policies.google.com/privacy].
All text, graphics, user interfaces, visual interfaces, photos, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Content")—including the design, structure, arrangement, “look and feel,” and selection—within our Services are either owned by, licensed to, or controlled by us and are protected by copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, reproduce, distribute, or use any Content from our Services without our prior written consent.
We grant you a limited, non-transferable license to use the Services solely for your personal, non-commercial entertainment. This license does not grant you any rights of ownership over the Content or the Services, including any Virtual Items you may earn or purchase within the App. These Virtual Items hold no real-world value and cannot be exchanged, transferred, or sold outside the App. Any unauthorized transfer or attempted transfer of Virtual Items outside the App is strictly prohibited and may result in the termination of your Account.
Unless explicitly permitted, you may not reproduce, republish, upload, post, publicly display, translate, or distribute any portion of the Content on any other medium or platform. Limited exceptions apply only where we make specific downloadable information available. In such cases, you may use this information only for personal, informational purposes, without removing proprietary notices, modifying content, or making any additional warranties.
All trademarks, service marks, logos, and brand names displayed within the Services are the property of [Your Company Name]. The copyright, database rights, and other intellectual property rights to our Services and Content belong to us. For any third-party trademarks that may appear within the Services, rights are reserved by their respective owners. Unauthorized use of these marks is strictly prohibited.
You agree to comply with applicable intellectual property laws, and you are solely responsible for any violation of intellectual property rights or laws arising from your use of our Services.
If you post or share any content within our Services ("Posted Content"), you grant us a non-exclusive, royalty-free, worldwide, irrevocable, transferable, and sub-licensable license to use, reproduce, modify, display, distribute, and create derivative works of this Posted Content in any media, now known or later developed. We may use Posted Content for promotional, advertising, or other business purposes indefinitely without any compensation to you.
You are solely responsible for any Posted Content you share and any consequences arising from it. We assume no responsibility or liability for content created, stored, shared, or transmitted by you or any third party within our Services, and we serve only as a passive conduit for such content.
If your Posted Content violates these Terms or any applicable laws, you bear full legal responsibility for that content. We reserve the right to take enforcement action, including issuing warnings, removing content, suspending accounts, or reporting violations to law enforcement, as necessary.
We are committed to protecting your privacy. Our Privacy Policy [https://sites.google.com/view/ludomadness] describes how we collect, use, and share your data. By using the App, you consent to our data practices and acknowledge that the App may collect information necessary for Google AdMob advertisements.
In-App Purchases (IAP): Users can purchase Virtual Items within the game through in-app purchases on platforms such as Google Play (Play Store) and Apple (App Store). These platforms process payments using the payment method on file in your account, and they do not share credit card or wallet details with our app or company. No payment methods outside of these platforms’ native in-app purchase systems are supported. We assume that any purchases made through your account are authorized by you. As we cannot control access to your account, it is your responsibility to secure your account and maintain its safety.
Advertising: Our Services may include targeted advertising based on your Account Information and other data. Advertisements may link to third-party websites, where you can view or purchase advertised products or services. If you choose to interact with any advertised content (e.g., by clicking a link), you may be directed to a third-party site, where you can review the product or service and, if desired, make a purchase.
Third-Party Links and Ads: While using the Services, users may encounter advertisements that lead to third-party platforms. By interacting with these ads, you agree to do so of your own accord. We are not responsible for the actions, products, or content of third-party sites, whether linked to through advertisements, affiliate programs, or any other means. We do not assume responsibility for evaluating or endorsing the offerings of third-party websites or companies. Any use of third-party sites is solely at your own risk.
You are solely responsible for interactions with other users and any other parties you encounter through the Services or our games. Although we reserve the right to become involved in disputes between users, we are under no obligation to do so.
If you choose to purchase products or services from any third party, this transaction is separate from us and is between you and the provider of the product or service. This third-party transaction is not governed by these Terms of Service or our Privacy Policy.
The inclusion of links, advertisements, or promotions of third-party products or services does not imply our endorsement of the third party or their offerings. We are not responsible for the products and services offered by third parties, whether on or through our platform.
We encourage you to seek independent advice if you have any questions or concerns before purchasing third-party products or services advertised or promoted on our platform.
When you click on a link for a third-party service or product advertised on our platform, you consent to us sharing your personal and financial information with the third party to facilitate your interaction or transaction with them.
Please note that all applicable policies, terms, and conditions of the third-party platform apply if you choose to access or use their services.
Ludo Madness may provide opportunities to earn rewards, participate in promotions, or redeem offers. These activities are subject to additional terms and conditions, which will be made available at the time of participation. All rewards and offers are non-transferable and cannot be redeemed for cash.
We reserve the right to suspend or terminate your Account and access to the App at any time, without notice, if we believe you have violated these Terms or if it is in our business interests to do so.
Upon termination, all licenses granted to you, including Virtual Items, will immediately expire, and we may delete your Account and related information.
You can exit using the Services and/or terminate Your Account by submitting a request to Us at service@deepwhale.global. We will make every effort to respond to Your request for termination at the earliest. You will remain responsible for all transactions that occurred prior to termination of Your Account.
You agree to defend, indemnify, and hold harmless Deep Whale Technology Limited, its affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
The App is provided on an "as-is" basis, and we make no warranties regarding its functionality, reliability, or availability. To the fullest extent permitted by law, we disclaim liability for any indirect, incidental, special, consequential, or punitive damages, or any damages whatsoever, even if advised of the possibility of such damages.
Our total liability to you shall not exceed the amount you have paid to us in the six (6) months preceding the event giving rise to the liability.
These Terms are governed by the laws of your jurisdiction. In case of disputes, you agree to first attempt resolution through our support team at service@deepwhale.global. If unresolved, the matter will proceed to binding arbitration in your jurisdiction.
The arbitration will be conducted in English, and any awards will be final and binding, with no appeal rights.
We may modify these Terms at our discretion. When we make changes, we will update the "Last Updated" date at the top of the document. Your continued use of the App after changes are made indicates your acceptance of the revised Terms. If you disagree with the changes, discontinue using the App immediately.
For questions about these Terms or the App, please contact us at:
Email: service@deepwhale.global
From time to time, we may issue additional policies related to specific services, features, or promotions. These policies are incorporated by reference and will apply to your use of the applicable feature or participation in the activity.
These Terms, along with any referenced policies, constitute the entire agreement between you and Deep Whale Technology Limited regarding your use of Ludo Madness and supersede all prior agreements.